Effective Date: 07/09/2025 (hereinafter: the “Effective Date”)
TG&CO LLC, DBA HighLevel HQ (“we,” “us,” “our, “Company”) offers online coaching available for purchase in the form of a GHL Intensive, an 1:1 Intensive (“Mentorship Services”). Your purchase of and access to Mentorship Services is governed by these Agreement. By enrolling in this Mentorship Service, you understand and agree you are bound by the terms in this Agreement and will be referred to in this agreement as "the Client".
Parties:
TG&CO LLC, DBA HighLevel HQ
authorized by: Tatyana Gomez
[email protected]
(hereinafter: the “Mentor”)
- And -
The Client
(collectively “the Parties”, each a “Party”)
Introduction:
THIS HighLevel HQ GHL Intensive AGREEMENT (hereinafter: the “Agreement”) is made and entered into as of the effective date, by and between the Parties. This agreement sets forth the legally binding terms and conditions for the Agreement.
IN CONSIDERATION OF this Agreement the Parties hereby acknowledge, understand, and agree to be bound by the following terms and conditions.
1. PURPOSE OF AGREEMENT
1.1 The purpose of this Agreement is to develop a Mentorship relationship between the Parties in order to cultivate the Client’s goals and to create a plan, using the methods and systems prescribed by the Mentor to carry out those goals in an online group setting.
2. SCOPE OF WORK
2.1 The Client is electing to voluntarily participate in the following program: HighLevel HQ GHL Intensive (hereinafter: the “Mentorship Services”). The Mentorship Services details are as follows
Detailed Intake Process
60-Minute Intensive
Downloadable Recording
Detailed Post-Call Report
3. TERM OF AGREEMENT
3.1 The term of this Agreement (hereinafter: the “Term”) will begin on the Effective Date of the Agreement and shall remain in full force and effect until the completion of the mentorship services (hereinafter: the “Termination Date”).
4. CLIENT RESPONSIBILITY
4.1 The Client is fully responsible to apply, implement and utilize the feedback provided by the Mentor throughout the Mentorship Services. The Client agrees to communicate honestly, be open to feedback and assistance, and to create the time and energy to participate fully in the Mentorship Services.
4.2 The Client further agrees and accepts to be fully committed to the process, complete associated tasks, whilst maintaining integrity and sufficiently completing what is mutually agreed upon to be completed. The Client understands that there are no structured lessons or themes attached to the Mentorship Services, and they are fully responsible for dictating the direction of the mentorship and the pace of progression.
5. PAYMENT
5.1 The client has the option to enroll in mentorship according to the following payment schedules which are subject to the terms below:
5.2 The fee for the GHL Intensive Mentorship Services is as follows:
FEE: $530 USD
A 50% deposit of $265 is due at the time of booking the mentorship services, and the remaining 50% will be charged automatically 24 hours prior to your booking.
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5.4 All fees are in USD and may be subject to applicable taxes.
5.5 The Client shall make the payment via Credit Card or Debit Card as pre-approved by the Mentor, and authorizes upon their first transaction for the Mentor to charge their account provided in accordance with the membership the Client has selected. The Client agrees to provide complete, current, and accurate payment information and to update the Mentor should any payment information change, prior to the payment due date.
5.6 The Client understands, by accepting the payment terms herein, that they are voluntarily electing to continue with their participation in the Mentorship Services, and financially willing and able to invest in the Mentorship Services by choice as effected by their Signatures herein. The Client is attesting that by doing so, they are not in any way incurring any economic hardship and are aware of Section 6: Non Payment of Fees and Collection Costs and Section 7: Refund Policy.
6. NON PAYMENT OF FEES AND COLLECTION COSTS
6.1 In the event the Client is unable to adhere to the payment schedule, they must provide notice to the Mentor seven [7] days prior to the payment due date.
6.2 If the Client does not provide notice, the Client understands that any delay in the payment will incur additional collection costs at a rate of ten percent [10%] of the total fee balance that is due. Such a fee will be due upon request and the Client understands they are accepting this fee without any reservations.
6.3 The Client accepts that the Mentorship Services shall be refused if payment has not been made as required herein. The Mentor reserves the right to cancel any Mentorship Services, and or terminate this Agreement if there is a failure in paying the required fees.
7. REFUND POLICY
7.1 The Mentor does not offer a refund for the Mentorship Services. The Client agrees that they bear the responsibility to make an informed decision prior to committing to the financial obligations outlined herein.
7.2 The Client further agrees that they have entered into this Agreement with full capacity and clarity of mind and emotion, and are fully capable of making the financial commitment as listed herein. The Client understands that the Mentor is not aware of the Client’s financial situation and will not participate in any manipulation by the Client to alter the fees or refund policy.
7.3 The Client understands that subject to the refund policy herein, all sales are final and are not eligible for any refund under any circumstance, be it known or unknown now or in the future. The Client further agrees and understands that changing their mind about the Mentorship Services, failing to complete, follow-through, or understand the details of the Mentorship Services, not experiencing the results they expected or desired, or experiencing any other similar feelings or situations will not, under any circumstance, warrant a refund.
8. DELIVERABLES
8.1 The Client will immediately have the mentorship service booking added to their calendar.
8.2 The remaining deliverable will be available 24-72 hours after the booking.
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10. TERMINATION
10.1 Either Party may terminate this Agreement by written notice. The Client must provide thirty [30] days written notice for termination. Any such written notice must be sent to: [email protected].
10.2 The Client further understands that the Mentor retains the right to, and may limit, suspend or terminate the Mentorship Services prior to the Termination Date, without refund if the Client (i) becomes disruptive or difficult to work with, (ii) fails to follow program guidelines, (iii) is found to harass the Mentor or other Clients of the Mentor, (iv) participates in copyright infringement of any Intellectual Property produced and/or developed by the Mentor, (v) is negatively speaking about the Program and or Mentorship Services offered by the Mentor in public forums without prior consultation with the Mentor as outlined herein.
10.3 The Client understands that any money owing to the Mentor at the time of termination will become due at the effective date of termination, and the Client agrees to compensate the Mentor for all Mentorship Services agreed upon, regardless of termination if under the aforementioned circumstances.
10.4 The Client accepts that if the Mentor were to terminate the Mentorship Services, for any other reason than those aforementioned within this Agreement, the Mentor will award a partial refund that is fair and equitable considering the investment and time left of the Mentorship Services. Any sessions and/or services already delivered and provided for are not eligible to be refunded under any circumstance.
11. LIMITED LICENSE
11.1 The Client is granted a limited license to participate, engage, and learn from the Mentorship Services. As such, the Client is granted a limited license and is considered a Licensee of the Mentorship Services. The Licensee is provided as lifetime access to the program dashboard to download, print and participate in the Mentorship Services therein. For the purposes of this section, lifetime access shall include (i) access to the program for the duration of the program’s existence on the provided software. The Mentor reserves the right to update, alter, modify, exchange and/or limit the access on the program dashboard. The Mentor further reserves the right to terminate the license at any time with or without cause. In such an event, the Mentor shall provide the Client with two [2] weeks written notice via email, unless a breach is found subject to Section 14: Intellectual Property in which the Mentor may terminate access immediately and without access as outlined in Section 10: Termination.
12. PRIVACY AND CONFIDENTIALITY
12.1 The Mentor agrees to respect the Clients confidential and proprietary information, ideas, plans, and trade secrets, and further agrees to not disclose any information pertaining to the Client, nor the Client’s name, without the Client’s written consent. The Client agrees to give the Mentor permission to keep a confidential record of the Client’s name, contact information, and any documented notes throughout the Mentorship Services.
12.2 The Client understands that the Mentor and Client relationship does not constitute a legally confidential relationship (as is in the medical and legal professions) and therefore understands that communications are not subject to the protection of any legally recognized privilege.
12.3 For the purposes of this section, confidential information shall extend to all ideas, plans tradesecrets, any and all data or information generally not known outside the Mentorship Services, either developed with the Mentor or created prior to the Mentorship Services that has not been released to the public yet, and any and all information created by the Mentor for the purposes of providing the Mentorship Services.
12.4 Both Parties agree that any and all confidential and proprietary information learned as of the Effective Date shall survive termination, revocation, or expiration of this Agreement.
13. MEDIA RELEASE AND TESTIMONIALS
13.1 The Client understands that the Mentor may want to share parts of the Mentorship Services and/or results of the Mentorship Services provided for future training and/or marketing purposes. The Client grants permission for the Mentor to photograph, and/or record any sessions, and/or work conducted in which the Client is participating, and further acknowledges that the Mentor may use the photographs, motion pictures, videotapes, recordings or any other record of the Client’s participation in the sessions and/or work conducted for purposes of social media, website, advertising, online courses and archiving. For the purposes of this section, Media shall include any written, verbal, audio, or video testimony provided by the Client to the Mentor via email, social media, Azura, Click Up, Google Review or any other communication channel in whole, or in part, in connection with the advertisement and/or marketing of any service provided by the Mentor. In the event the Client provides a testimonial, the Client grants full permission for the Mentor to use any and all photographs, motion pictures, videotapes, written words, and/or the recording for marketing purposes. The Mentor will not release any confidential or proprietary information and may consult the Client before such use.
13.2 The Client releases the Mentor from any and all claims by which the Client may have now or in the future for compensation of any kind arising out of the Client’s participation in the aforementioned photographs, motion pictures, videotapes, recordings, or any other record of the Clients participation in the Mentorship Services or related activities. The Client understands it has no rights to the publication, photographs, reproductions, or promotional tools, and all rights to such materials belong to the Mentor.
13.3 The Client understands that all calls in the Mentorship Services shall be recorded for the personal use of the Parties.
14. INTELLECTUAL PROPERTY
14.1 The Mentor retains all ownership rights to the Materials provided during the Client’s participation under this Agreement (hereinafter: the “Mentorship Materials”). The Mentorship Materials include all forms of media, including written, oral, or video, in whatever format presented, including hard copy, electronic or recordings. All Mentorship Materials will be deemed to be copyrighted materials under applicable laws. The Mentorship Materials provided to the Client are for individual use only and provided with a single-user license. The Client is not authorized to share, copy, distribute, or otherwise disseminate any of the Mentorship Materials without the Mentor’s express prior written consent. All intellectual property, including the Mentorship Materials, shall remain the sole property of the Mentor and no license to sell or distribute the Materials is granted and/or implied. The Client agrees not to reproduce, duplicate, copy, trade, resell, or exploit for any commercial or personal purposes, any portion of the Mentorship Services, including any of the Mentorship Materials. The Client will be responsible for all incurred loss, cost, damage or expenses arising out of or in connection with the unauthorized use of the Mentorship Materials, including all direct, indirect, or consequential loss, and will indemnify and hold the Mentor harmless from all such unauthorized use of Mentorship Materials.
14.2 The Client understands that engaging in the prohibited and/or improper use of the Mentorship Services shall be considered theft. If the Client is found to have infringed upon this Section herein, the Mentor is eligible to take legal action to the fullest extent of the law.
15. WORK PRODUCT
15.1 The Mentor accepts that the Client shall hold all intellectual property rights in any independent work products produced as a result from participation in the Mentorship Services, the Mentor shall not hold any claims toward any work product herein, with acknowledgment and exception to any products that are deemed similar in nature too those of the Mentor, or infringe upon the Intellectual Property as outlined in
Section 14: Intellectual Property.
16. DISCLAIMER
16.1 The Mentor makes no representations, warranties, guarantees or promises verbally or in writing pertaining to the achievement of any level of results from the Clients participation in, or use of the Mentorship Services. The Client understands and agrees that they are voluntarily choosing to enroll in the Mentorship Services and are solely responsible for any outcomes or results. The Client acknowledges and agrees that the Mentor is not responsible nor liable to the Client should the Client sustain any injuries, incur harm, or encounter any negative ramifications in response to, or during their participation in, the Mentorship Services. The Client accepts that they are fully responsible for their own health, physical, mental, emotional, and spiritual well-being, in addition to their decisions, success, earnings, increase or decrease in financial income, expenses, sales volume, profitability or loss or any income and/ or any other result from the Client’s participation in the Mentorship Services.
16.2 The Client understands that every participant in the Mentorship Services may have varying levels of results based on personal circumstances, stage of business, decisions, choices, actions, results and use that are independent of the Mentorship Services. The Mentor does not guarantee any level of earnings as a result from participation in the Mentorship Services. The Client understands and accepts that any results are strictly of the Client’s and releases the Mentor from any liability or responsibility in the achievement of said results.
16.3 The Client understands that the Mentor does not offer any professional, medical, psychological, legal, or financial advice and that it is their exclusive responsibility to seek such independent professional guidance as needed. The Client further understands all Mentorship Services and Mentorship Materials shall not be construed as, or perceived or relied on as financial or legal advice in any way. The information provided in the Mentorship Services is not intended to substitute professional advice. The Mentor is not an accountant, lawyer, medical professional or financial advisor and does not purport to be in any way. While the Mentor may provide limited education on the topics, the Mentor formally advises that the Client seek independent professional guidance and advice before taking any action in relation to any accounting, financial, medical or legal advice.
16.4 The Client understands that the Mentorship Services are not therapy, and/or counseling, and therefore does not substitute therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. The Client confirms and agrees that they will not use the Mentorship Services as a substitute for counseling, psychotherapy, mental health care or substance abuse treatment. The Client accepts that if they are currently under the care of a mental health professional, it is recommended that the Client promptly inform the medical health care provider details of the nature and extent of the Mentorship Services agreed upon by the Client and the Mentor. The Client understands that if during the course of Mentorship Services, the Mentor feels that the nature of the discussion is outside of the scope in which the Mentor is able to provide services, that the Mentor will either refer the Client to someone else and/or terminate the Mentorship Services with a refund pro-rata.
17. LIMITATION OF LIABILITY
17.1 The Client agrees that the Mentor is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of the Mentorship Services and/or Mentorship Materials provided by the Mentor. In no event shall the Mentor be liable to the Client for any indirect, consequential or special damages.
17.2 The Client shall defend, indemnify, and hold harmless the Mentor, from and against any and all liabilities and expense whatsoever – including without limitation, claims, damages, judgments, awards, settlements, investigations, costs, attorneys fees, and disbursements – which any of them may incur or become obligated to pay arising out of or resulting from the Mentorship Services, excluding, however, any such expenses and liability which may result from a breach of this Agreement or sole negligence or willful misconduct by the Mentor. In consideration of and as part of the Client’s payment for the right to participate in the Mentorship Services, the undersigned, heirs, executors, administrators, successors and assigns do hereby release, waive, acquit, discharge, indemnify, defend, hold harmless and forever discharge the Mentor and its subsidiaries, principals, directors, employees, agents, heirs, executors, administrators, successors, assigns and staff or clients from all actions, causes of actions, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in equity arising from the Client’s participation in the Mentorship Services.
18. WARRANTIES
18.1 The Mentor makes no warranties of the Mentorship Services and/or Mentorship Materials. The Client expressly understands and accepts that such Mentorship Services and/or Mentorship Materials are provided “as is” and without warranties of any kind express or implied.
19. NO NEGATIVE STATEMENTS OR ACTIONS
19.1 The Client shall not at any time, directly or indirectly, take any action and/or make, publish, file or record any oral or written statements that would likely have a negative or injurious impact upon, or that is derogatory, defamatory, libel or slanderous in nature to the Mentor and/or Mentorship Services in any way.
20. MODIFICATIONS
20.1 The Mentor may modify this Agreement from time to time. Any modifications will be notified to the Client, and the Client may either continue the Mentorship Services under the new conditions or the Agreement will be terminated.
20.2 The Client understands that without any notice to the contrary, by continuing the Mentorship Services after notification shall enforce the modified Agreement as effective and the Client agrees to be bound to any changes in the Agreement.
21. DISPUTE RESOLUTION
21.1 In the event a dispute arises out of this Agreement and cannot be resolved by mutual consent, the Parties agree to attempt to mediate in good faith for up to thirty [30] days after notice is given. If the dispute is not so resolved, and in the event of legal action, the prevailing Party in any legal action will be entitled to be paid by the other Party, all costs and expenses incurred, including but not limited, legal fees.
22. SEVERABILITY
22.1 If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable.
22.2 If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
23. WAIVER
23.1 The failure of either Party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that Party’s right to subsequently enforce and compel strict compliance with every provision of this Agreement.
24. FORCE MAJEURE
24.1 Either Party may choose to be excused of any further performance obligations in the event of a disastrous occurrence outside the control of either Party that materially affects the performance of the Mentorship Services, such as:
an act of God (inclusive of natural disasters, fires, explosions, earthquakes, hurricanes, flooding, storms or infestation);
or other (inclusive of hostility, war, invasion);
or any hazardous situation created outside the control of either Party (inclusive of a riot, pandemic, disorder, nuclear leak or explosion, or act or threat of impending terrorism).
25. JURISDICTION
25.1 This Agreement shall be interpreted and governed in accordance with the laws of the Florida in The United States of America.
26. ENGLISH LANGUAGE
26.1 It is the express wish of the Parties that this Agreement and all related documents, including notices and other communications, be drawn up and executed in the English language only. The English language version of this Agreement shall prevail over any French language translation and shall be binding on all Parties.
27. BINDING EFFECT
27.1 This Agreement shall be legal and binding upon the parties hereto and their respective successors and permissible assigns. The Parties each represent that they have the authority to enter into this Agreement.
28. ENTIRE AGREEMENT
28.1 This document reflects the entire Agreement between the Coach and the Client. The Parties agree to the terms and conditions set forth above as demonstrated by selection of "I agree to the agreement" upon purchasing the mentorship services.temppp footer
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